REVscene Automotive Forum

REVscene Automotive Forum (https://www.revscene.net/forums/)
-   Vancouver Off-Topic / Current Events (https://www.revscene.net/forums/vancouver-off-topic-current-events_50/)
-   -   Telus Optik High Speed vs. Shaw High Speed Extreme (https://www.revscene.net/forums/627062-telus-optik-high-speed-vs-shaw-high-speed-extreme.html)

silva95teg 01-10-2011 05:40 PM

Quote:

Originally Posted by Ronin (Post 7259113)
Which Telus package do you have? I'm planning on getting the High Speed Turbo soon.

Does the Thompson SpeedTouch still work? They want to give me that Siemens router but I'd prefer to just keep my setup now.l

Speedtouch will be fine.

illicitstylz 01-10-2011 05:44 PM

Just got my xbox shipped in today from canada post, 4 weeks to arrive as mentioned in this thread, even with holiday volume/delay in packages

install date 12/11/10
xbox received date 1/10/11

spoon.ek9 01-11-2011 10:32 AM

Quote:

Originally Posted by seakrait (Post 7202294)
shaw everything.

Digital TV/Movies & High-Speed 121.95
HD Plus Package 12.00
Purchased Modem Discount -5.00
Home Phone Basic 20.95

Total Current Monthly Services $149.90

HST 17.99

TOTAL RAPE $167.89/mth.

here's what i'm paying, all shaw:

Basic Fairchild Talent & Internet $85.95
Purchased Modem Discount -$5.00
Home Phone Basic $20.95

HST $12.23
Total $114.13

it doesn't mention it in the bill, but i get the basic hd channels

Quote:

Originally Posted by Alatar (Post 7205994)
When I spoke with Shaw before I was considering moving to Telus, Shaw wasn't willing to budge for me. Months later, I decided after a couple of weeks of research to give Telus a try. When I called Shaw to inform them that I was cancelling my service, only then were they willing to match Telus' price, but not their offers of service credits for signing a 2 year contract. The xbox, obviously, they weren't willing to match.

i talked to shaw today and they were 100% unwilling to negotiate anything. The lady was spinning me some bullshit about how their company policy changed on Jan 1st and they are "no longer in the business of matching other companies". the only thing she mentioned was the HD plus package at 50% off for 2 months (what a joke). i guess i'll have to call in and pretend to cancel my services then huh?

VR6GTI 01-11-2011 10:49 AM

Quote:

Originally Posted by spoon.ek9 (Post 7260107)
i talked to shaw today and they were 100% unwilling to negotiate anything. The lady was spinning me some bullshit about how their company policy changed on Jan 1st and they are "no longer in the business of matching other companies". the only thing she mentioned was the HD plus package at 50% off for 2 months (what a joke). i guess i'll have to call in and pretend to cancel my services then huh?

If you do not have telus optik available in your area shaw knows there is a good chance you will not switch. Regular Telus is complete crap and they know it :)
You can goto the Telus website and type in your postal code and see if optik is in your area. Im pretty sure this is what Shaw does when you phone aswell to see if you can make a deal.

silva95teg 01-11-2011 11:00 AM

Quote:

Originally Posted by VR6GTI (Post 7260121)
If you do not have telus optik available in your area shaw knows there is a good chance you will not switch. Regular Telus is complete crap and they know it :)
You can goto the Telus website and type in your postal code and see if optik is in your area. Im pretty sure this is what Shaw does when you phone aswell to see if you can make a deal.

There is no regular telus anymore, the only service sold is the optik. As a supplement satellite is available to those that do not qualify for the optik service.

Meowjin 01-11-2011 01:29 PM

my xbox came today with 2 games. Alan wake and forza 3. I guess they sent me them because of how they fucked up and forgot to process my returned xbox.

illicitstylz 01-11-2011 03:18 PM

Quote:

Originally Posted by MajinHurricane (Post 7260337)
my xbox came today with 2 games. Alan wake and forza 3. I guess they sent me them because of how they fucked up and forgot to process my returned xbox.

Oh whattttt, no way! Well grats, mine just came with the console itself...

Alatar 01-11-2011 03:38 PM

Nov. 20 install date, Nov. 9 order date, xbox shipped out Monday, apparently.

Meowjin 01-11-2011 05:38 PM

Quote:

Originally Posted by illicitstylz (Post 7260489)
Oh whattttt, no way! Well grats, mine just came with the console itself...

i only wanted it for ssf4 though, I wont play them :/

tool001 01-12-2011 11:51 AM

Shaw HS internet, price subject to rise next month. also limit on download suppose to decrease.

edit: sourse http://www.moneyville.ca/article/920...ns-may-be-over

rubadub13 01-12-2011 08:03 PM

I just spoke to Telus and this is what they're offering me:

optik high speed - $37
basic home phone - $28
optik TV (Pick 9 theme packs + the essentials) - $45 for the first 6 months, $75 after
Free PVR and Receiver

Total after 6 months = $140/mo

The catch is a 3-year contract... What do you guys think?

snowball 01-13-2011 12:22 AM

^ i'm pretty sure the three year contract is just for the free PVR rental, home phone for 28? Last time I checked it was 21 with one option unless you have more options.

Everything there seems to be about regular price... did you check the telus website? I don't think this is really a "deal" if you're looking for one.

dL 01-13-2011 11:20 AM

Tempting to switch over. Any problems with Telus Optik Internet? I also heard somewhere that the HD quality for Optik is compressed.

dL

G-spec 01-13-2011 11:30 AM

I had some major problems with them month n half ago, signed up for optik tv and Internet package they installed normal satellite and regular net. Also broke my home phone line for a week and refused to fix it. I went through a dozen Filipino call agents who were absolutely useless and decide I've had enough. Called to cancel since murphys law took place everything that could have gone wrong absolutely went wrong, get to the saves department in Alberta some white guy puts me on a $30 optik package with optik Internet WITH a xbox at only a 2 year contract. All I ever wanted was the optik Internet really but all the extras are welcome. Almost 2 months no Xbox don't really care, but my PS3 connection is way better than Shaw I get Nat 2 now when with Shaw before I use to only get shitty Nat 3 which is the worst you can't even host online games in some of them. Also simple tasks like switching between channels is instant and instead of waiting about a second with shaw, and the cute little picture in picture thing when you're in guide is fuckin way better than Shaw.. Not to mention Shaw been rippin me for a long time charging $120 for their medium
Internet and medium tv package, now telus only $60 and better quality, but telus customer service sucks, not surprised someone shot up the Telus building few years back

My suggestion to anyone here, never call tech support you always get transferred to the Phillipines call the TV department instead the call center is in Canada somewhere
Posted via RS Mobile

crowdog 01-15-2011 12:23 PM

I just switched over to Telus from Shaw -

Getting the following bundled deal:

OptiK TV (Essentials) w/ PVR
Optik High Speed Internet

on a 3 year contract for the Cable, internet I can change if I wish.

PRICE: $30/month for the 1st year and then $60/month for the next two.

Sure, some of my services are less than they were, but I don't need so many f'in channels. I was paying $119/month with Shaw for essentially the same thing...

$119/month versus $30/month for 1 year and then to $60/month.

on top of that, their entire call center is moving back to vancouver from what I've heard so that whole "they have terrible customer service" argument will be out the window... I guess I'll see how the service is when they hook it up in a few weeks. Main thing I'm concerned about is the internet connection, but that can be switched, didn't get a contract for internet.

I was also transferred to a Shaw retention person after calling in to cancel.. They refused to offer me anything at all to keep me as a customer, after 9 years I was shocked. I've never asked them for anything before, or tried to hunt deals going back and forth between them and Telus. Interesting business approach on their part... Something they should really look at as their must be better ways to spot the deal seekers from the loyal customers.

I spoke with a few front line people over their as well who were very harsh. As soon as I mentioned moving over to Telus they became confrontational and defensive and told me they wouldn't price match anymore. Who the hell taught these people their retention skills. Hey Shaw, advice for you. As soon as someone calls to cancel services have your reps transfer them to a retention specialist as I was already gone after your front line accosted me over the phone.

Ronin 01-15-2011 02:07 PM

Quote:

Originally Posted by MajinHurricane (Post 7260752)
i only wanted it for ssf4 though, I wont play them :/

I'll take Alan Wake if you want to sell it. I'm curious about that game.
Posted via RS Mobile

PiuYi 01-15-2011 06:35 PM

somewhat off topic, but anyone know wheres the cheapest place I can get a Shaw HD receiver? futureshop is like $179

lilaznviper 01-15-2011 06:58 PM

^try visions

PiuYi 01-15-2011 07:27 PM

^same price

spoon.ek9 01-15-2011 07:42 PM

if you can afford the price difference, get a PVR instead. it's so much more useful than just the HD terminal :thumbsup:

PiuYi 01-15-2011 08:13 PM

we hav a PVR downstairs, its just upstairs we want to be able to watch HD channels as well

invader 01-15-2011 08:15 PM

Quote:

Originally Posted by Ronin (Post 7266213)
I'll take Alan Wake if you want to sell it. I'm curious about that game.
Posted via RS Mobile

Read my review i posted in Video game forum here

donjalapeno 01-15-2011 08:18 PM

switched from shaw to telus yesterday and telus is soooooooooooo much better. Shaws customer service is better though.

Mananetwork 01-20-2011 04:32 PM

Called Shaw today voicing my concern on their price and speed compared to Telus. Flat out said no to everything. Not a hint of keeping me as a customer. I'll be looking up what Telus has to offer for internet access in the next few days.

Any recommendations, I just want quick internet for a good price.

darkfroggy 01-20-2011 05:25 PM

Quote:

Originally Posted by tool001 (Post 7261982)
Shaw HS internet, price subject to rise next month. also limit on download suppose to decrease.

edit: sourse http://www.moneyville.ca/article/920...ns-may-be-over

Totally unacceptable.

Why the FUCK is internet still as slow as god knows how many years ago? Japan a decade ago STILL had faster internet than what we have now.

It's bad enough getting overcharged for outdated internet, now they're going to overcharge on their already retarded prices, and provide LESS service than before.

Broadband needs more Wind/Mobilicity-esque companies.


All times are GMT -8. The time now is 10:05 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Revscene.net cannot be held accountable for the actions of its members nor does the opinions of the members represent that of Revscene.net