I find that hard to believe. I was going to get charged $120 after taxes for cable (up to ch 58 or whatever it is) and high speed internet. I called them to price match telus and they dropped $20. Only when I called Shaw to cancel, is when they tried to price match. I now pay $37 taxes in for high speed internet and Optik medium package essential cable with free PVR and 1 digital box for the next 3 yrs. I can add all the specialty channels and upgrade to extreme high speed and I'll still be under $80. I don't give a shit what people say, we are still far from recovered from the economy downfall and better pricing talks during this time.

i called shaw today and they said they are not monitoring their data usage at the moment. my house is using around 125gb/month

bumping this shit to rant.

the siemens gigaset wireless gateway is a POS..the speed goes to shitter every few days and no NAT2 on PS3 cause I cant open port 80..i tried getting Telus to send me a cellpipe modem or the d-link g3810 but it's only reserved for optik..told them i've exhausted all their other modems and they fucking tell me PS3 NAT2 connectivity is not officially supported...they only care if you have basic connectivity...If i wanted it to work I have to pay $80 for the premium care package whatever to solve my problem. uh hello...PS3 is one of the supported wireless devices on your stupid website.
http://telus.com/portalWeb/inlineLin..._region=AB#2_3

so now I'm back to the thompson speedtouch...i get NAT2 but I have to use my shitty hub to get the 2 dynamic IPs that's advertised for telus turbo... not to mention it's a PITA opening ports for it if i wanna torrent thru a router then a hub. Anyone know how I can escalade this to someone higher up? I've been with this ISP for more than 10 years and I'm tired of paying so much if they don't get a shit about their loyal customers. fuck I wish I have novus in my area

/RANT

Telus don't currently have anyone monitoring either. The only time they will look at your usage is if you call them for a change or break with your internet. This has been like that for the past 2 months (used to work in marketing for telus until a month ago).

Hopefully they havnt hired anyone to do this yet.

Non optik users can request for the 2Wire one I think. Its older than the siemens but newer than the thomson and works wayy better. I had them swap it for me (no charge contingent i send the siemens back to them) when I was using telus DSL.

I've switched to optiks now so all is well.

Just call them up tell them your situation nicely. Tell them that PS3 + Siemens Gigaset wont support NAT2 you've looked it up already but the 2Wire modem you offer for regular DSL seems to work and ask if they are willing to swap it

If not just tell them to transfer you to the customer loyalty dept and tell them the same thing. If they still wont do a swap just say you'll be discontinuing telus services because their not willing to support the needs of the customer

don't even try to convince the stupid tech support guys to send you a different modem. just tell them your internet keeps dropping or something, and blame it on the modem. when an actual Telus tech comes to your home, have them to give you a D-Link3810 or maybe a 2-WIRE if they have any. the 2WIRE modem is long discontinued, hard to come by.

i have an extra modem here. the non wireless one if anyone wants it.

2Wire was brought back but only refurb units are available.

If anyone's interested telus optik pvr 99.99 $ till 06

http://www.bestbuy.ca:80/en-CA/produ...c1254d4b52en02

where the fuck is my xbox. God fucking damnit telus.

I thought you got a 4gb slim but a guy work just got a 250gb slim, took 7 days to get it from telus.

Waiting for mine too, been at least 8 weeks.

my promo was installed dec 11th but still been waiting on my xbox, do they ship it?

the Xbox usually gets to you in about 4-6 weeks from the install date. You should call just to make sure they haven't overlooked your account for the shipment.

I'm not going through the whole thread but does Telus do package bundles without contracts? I'm thinking of giving them a try for everything, internet/phone/TV but I'm not willing to sign a contract incase I hate there TV or internet.

Any experts with telus want to chime in here.

Just switched to Optik less than 2 weeks ago and the internet in the house often disconnects without warning. Here is the tricky bit though, There is a PC connected directly (no wifi) to the telus internet, and there is no connection. However on my Macbook Pro and my iMac desktop the internet is working fine. This makes no sense to me. I understand if it's just dropping wifi connections but when it's plugged in directly it's just got me WTFing

word on the mother fucken gigaset piece of shit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!

mine has random dc's too, i just pull the plug out and in real quick and it "fixes" it

Yes they do still do bundled discount without contract, the only benefit of sign a contract is they waive your HD box rental fee (for TV) and you get an xbox (for internet contract)

What I did was got everything installed and their first 3 months on optik is introductory rate, and it cost like $45 a month for the first 3 months for everything including the HD box rental, then after the 3 months (made my own trial period) i signed the contract.

I called in for the 15/15/15 deal last week and was told that the phone and internet have no contracts and the only service they'd put you on a contract for is the TV.

but essentially your contract for your TV is the same as your internet because the TV feed is provided by Telus internet only.

Even though it Is ip based you do not need to pay for internet to have tv. You only have to have one other service. So tel and tv is fine.

so apparently according to q media solutions my xbox is coming tomorrow. The week I'm back at school (ANGRY FACE HERE)

Random d/c?
 

For those with random disconnects, call TELUS and try and rectify the problem.

A friend and I had the same problem and it was due to a faulty modem or additional wires that need to be upgraded (usually on older homes).

They came and checked all my wiring and gave me the new N router and it has been fine since. However, the dmz function on the N router doesn't work, so COD is messed until they come up with a patch.

Don't forget that you can get free movies and episodes under VOD> TV > HBO Movies (or something along those lines, I don't remember exactly) if you have subscription to the SuperChannel movie channels and/or HBO.

I think there is still a 3 month trial for Super Channel and HBO, might want to call in and check.

Good luck. Optik is pretty sweet.

Which Telus package do you have? I'm planning on getting the High Speed Turbo soon.

Does the Thompson SpeedTouch still work? They want to give me that Siemens router but I'd prefer to just keep my setup now.l