Yup. van tech.

oddly enough, RS still works..

this is the 2nd time in the last few days Shaw has gone down...

aaaand its back

Yaaay

Guildford, Surrey area is slow af around 8 - 10 PM every night. Sucks when that's when I play LoL with my friends and pwn scrubs like a gangsta yo.

(but rlly, it's slow af)

my service was slow af as well. like 12 mbs slow when i pay for 25 with the old extreme package.. there were times where it was at 2-5 mbs.... Called and was told i had to replace my 8 yr old cable modem. AND to do that.. I had to get with their current internet plans.
Picked up my new modem and now im enjoying 30 mbs as of now... we will see how long that lasts.

I'm getting 3.8 mb/s tonight at 6:30. Netflix wouldn't go in HD.SwiftRage

I'm going to look into DSL.

East Van.

Fast.

was slow, called them, did a reset or something on their end , now its fast

Anyone know if it's possible to start a class action lawsuit against Shaw?

My internet usually drops down to 500Mbps or less after 6-7PM every day. Been going on for more than a year. Paying for 25Mbps service, one would expect to get that level of service at all times of the day.

Also, Telus only provides 6Mbps DSL in my are so there's no competition.

Shaw just keeps selling and selling, getting more people on the network node, but not upgrading their hardware to keep up the level of service that users pay for.

^ have u tried calling em and complaining?

I was getting slow net a while back and they took a look, sent someone to check things out and I haven't had much connection issues since.

Not possible. Any of Shaw's internet package you pay for is only a guarantee of UP TO that certain speed (25Mbps, in your case). The agreement does not say they can provide a CONSTANT speed of 25Mbps. The best they can do is send a tech over to your residence to optimize your connection. But it sounds more like the exchange node in your neighborhood is overloaded (meaning most of your neighbors are on Shaw and are using their service the same time as you are).

which area is this? and did u actually call in and complain every time this happens? i sure hope u did so they can make note of the issue and actually look into it. they're not gonna do anything abt it if they dont know there is an issue.

anyone with teksavvy? probably going to switch to them. I wonder if their exchange node bandwidth is shared with shaw?

Their cable internet service piggyback's off of Shaw. DSL piggyback's off of Telus.

slow as fuck right now

This is in Coquitlam. I have called and I've gotten refunds twice now. They said it's a known issue and they are working on fixing it. Apparently waiting on government for permission to upgrade the node. Sounds like BS to me, but anything is possible.

Actually it's not bs, I'm not totally sure on the process but I believe bc hydro owns those poles, so any work that needs to be done on the poles needs permission granted by them first. Also I do believe city hall needs to grant permission as well, n it's usually the waiting for permission process that takes the longest. It's not like hey the nodes saturated, let's hang another piece of equipment up that pole tomorrow.

Got a call from my Shaw Business rep asking if I wanted to have a Shaw Go Wifi at my business for free.

Does anybody have any experience with this? Downsides?
Any way to leverage it for more bandwidth with a multi-wan router?

The equipment doesn't go on the telephone pole. It goes in big grey boxes called SAI boxes if I'm not mistaken.

http://en.wikipedia.org/wiki/Serving_area_interface

Telephone poles are used to run the wires from the box to the house. Perhaps they are waiting on permission to add another box with more equipment? Either way, a year and a half wait if BS.

I also doubt they're in much of a hurry to improve service considering there is no real competition in the area.

nodes def do go on the pole

http://i.imgur.com/8XgAaJ7.png

Has anyone gotten a solid amber light on their modem? This never happen to me before..internet was slow yesterday and kind of slow today. I called/online chat and they said it's normal for the amber light or switch to a different channel (which I've done numerous times and it's VERY annoying)

Are you using the Cisco modem DPC3825 modem?
green light means data transfer up to 1000Mbps
orange light means data transfer up to 100Mbps

LOL...

The silver box on top is an amplifier ( verified by Shaw tech )

The bottom box is a Telus RAC.

Whats the current modem shaw gives out? I'm still on the blue surfboard one and have been getting slower connections speeds for a while now

Yes and now its back to normal. Very weird =/..

My friend also posted this Internet & TV Rate Changes - Starting August 1, 2015 - Shaw.ca

Internet is getting ridiculously expensive. If I rmb correctly, the providers (shaw, telus etcetc) raise their prices 2x each year?