theres a posting for the Billing dept.

How bout no. 1st of all, people get jobs by scouring through monster.ca, vancouverjobshop.ca and the numerous sites that are employment based instead of "waiting" for someone to give you a job. 2nd of all, it's they're and not there. Try making spelling mistakes like this on your resume and you'll never get a job.


It's all about the 2 min ASA:)

I was getting steady forty, now it's 35 and no OT option for the next two months:( I'm gonna blame the 100+ new hire csrs/tsrs. I've seen some of their TT's/overheard some of their calls (b/c i was floorwalking) and some of them don't know shit. Don't think they even take the time to properly troubleshooting. /rant

^ TSR?

i was doing 4x8's and loved the 3 days off.. now its 5x7 or 5x6??
thats so fucking retarded

they are hiring for tech support for spring 2011

Good gravy. Goodbye 35hours, say hello to 20 :(

any one able to get me the 12 months high speed internet at $9.99/month promo??

a pm would be great

Are they really packed with new hires for TSR? weird...

I had a group interview mid Dec. They emailed me a couple days later saying they'd get back in January to set up another interview and go on with the process. They've finally called me back for a one on one in a few days.
Do they usually take this long?
Why are they still follow up on my application if they're flooded with new recruits?
Are they going to take another month after this interview to decide?

Got my rejection email from Shaw today. :fuuuuu:

i have no idea how the HR works. ive had managers from Shaw as reference AND i meet all qualifications... all i got was a phone call, "we're hiring in January" then January rolls by... i reapply and i get no response at all.

yeah i do have to admit it is pretty fucked up on how to get in man

luckily for me they had an open house in the summer and i went to that.. aced both interviews and got in.

i originally was supposed to get hired by them 6 months before. it never happened

.

hey did you go to both interviews and they still sent that email?


how much do they care about credit.. do they actually run that?

Nope, not even a interview
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they do a credit and crim check

damn i had both interviews and they went well
they made me sign a waiver for crim and credit check
my crim check is free
but credit is not good since i was laid off and bills were not paid :(

way too many changes going on rite now.....too much talk of prod to call ratio, increased upselling with reduced calls coming in. ppl being let go:drama:

Why would anyone want to work for this company?

Shaw Layoffs:

http://money.canoe.ca/money/business...23-152552.html

Jim Shaw Drunk and racist.

http://www.digitalhome.ca/2010/04/sh...r-racial-slur/

Jim Shaw CEO unprofessional behaviour

http://www.theglobeandmail.com/globe...rticle1804621/

Shaw Wireless VP Resigns less than 6 months into role.

http://www.thestarphoenix.com/techno...080/story.html

Jim Shaw takes aim at Wind Mobile with racial “camel” reference
http://mobilesyrup.com/2010/04/13/sh...mel-reference/

Jim Shaw makes $16,000 a day through his pension

http://www.theglobeandmail.com/repor...rticle1913638/

anyone working for them complete any IT programs beforehand?

It depends on what position you're going for.. But you'll most likely not need any
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What's going on with SHAW right now@@ I have to wait 1hours and 20mins on hold till I can talk to someone about my Interent. Also a friend call in and had to be on hold for 2hours about some billing question. Worse case my co-worker was on hold for 3hour sand 25mins.

These calls were made through out the day as well. Being on hold for 2+ hours to sign up new services or upgrade services does not look good for new customer. I work as a tech support too and worse case we have is a hold time of 40mins and we think that's pretty bad already.

I just use the call back service, why would anyone sit there and wait on hold for 40 mins plus?

lol 40min plus only? last time i called.. called me back 5hrs later. so what am i suppose to do? sit at home and wait for them to call back? i waited 3hrs and then had to go out.. of cause they called while i'm out so i missed it. called again.. never called back because they release all the call backs at 10pm. so till now i still don't have my bloody issue fixed.. or other times you'll end up with someone that have no clue what they are talking about... and go thru their standard procedure reset the modem, connect directly to computer blah blah blah. even though i told them i did every possible things i could already and there's still something wrong with the stupid gateway..

back on topic.. so now with their wireless project abandoned... you think they'll start outsourcing more and more of our call to india since they won't get any income from the wireless industry and they'll need to hire more and more ppl to relieve the current call waiting... 3-5hrs for a call to be answered is ridiculous... i heard of ppl saying they already opened a call center in india in another forum.

^^ The worse part about being outsource is that when there is a local issue (power outages, Server down etc etc...) Those clowns at Inda have no idea till the next day so they can't really help you.

I went to part time school with a guy from SHAW and he said never bother with the call back feature since almost no one every checks message since they are already slam with calls.

lol my trainer at shaw would always say shaw would NEVER outsource, I always knew it would be a matter of time.

I waited 3 hrs for tech support and another 2 hours to talk to customer service. The customer service rep was such a douche and so cold to talk to. So I cancelled my shaw and signed up with telus. I'll NEVER GO BACK TO SHAW!