hi terkan thx for ur help and sorry for all the questions. So for the first day u have to show up in the morning and then u get to choose whether u want day classes or evening classes? im hoping to get called for the aug 30th training group, a friend who got called says he was asked to come at 8:30 am. thx again

nope u don't get a choice whether you are in the morning or afternoon class.. it's just whatever they happen to have open.. rite now morning classes are all CSRs and evenings are all TSRs.. i'm not complaining coz i get paid full 8 hrs while only actually working 6.5hrs + getting shift premiums for the hrs in the evening lol.. did you go the 1st/2nd interview? as long as u don't bomb ur 2nd interview.. chances are they'll prolly give you a call.. i know they are having a new class in aug 30th.. but where da fuk are they gonna fit them all -_- we are being thrown into the fire already =\ 1 week training 3 weeks calls back to another 2-3 weeks training -_-

^ Are you in Chris' class?

Lorne's class now ZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzz

Oh damnn.. I'm in Rogers' class, it's great!

wait a second here....terkan = willie? LOL

hi johnnn

hi, just got the call to start on aug 30th :D. Kind of excited!! Not trying to jump ahead of myself (i have asked this question b4 but it was never ansered lol) but what are the chances of moving up within shaw into other departments such as accounting or management and how long would it take. dont get me wrong, this is a great opportunity but i dont wana make working in a call centre a permanent career move. thx

there's an internal job posting site and ppl do move around if the opportunity arises, for some ppl it's only a stepping stone. csr or tsr?

congrats man

too bad you'll be missing it on one of the perks we're being offered right now
+$1 per call you take

thx guys. i got in as a CSR. anything else i need to know for the first day? what to bring for the first day of training, whats teh deal with lunch (do ppl bring their own or is there a caf at shaw tower?)

u can bring ur own lunch if u want or there's a food court nearby. there's a lounge with microwave fridge etc. but there's not really a cafe here unless you count starbucks. as for anything to bring? not really, they give u notepads and pens so just bring whatever you need to carry ur stuff.. a bag?

hey guys, haven't posted in a long time in general in RS.

I just got hired as a TSR so pretty excited. Don't know who my trainer/coach is bc; all i know is that Mark called me and i have class starting on the 30th at 3pm Mon-fri. Just thought i check in and hope to see some of you guys there!

good stuff!

me and terkan are in the same training class right now...so far we have been taking some calls..i'd say its going fairly well...just sucks cause we are both missing out on so much commission! lol

well, i can't wait to start so that's even more anticipation for me:) how is the commission structure like? (or maybe a PM would suffice?)

you will learn all of this in your first week so dont sweat it

i do wonder though.. where are they gonna put them? we still have room on the 3rd floor?

good point...who knows...theres a few other classrooms on our left side that are open

my GF just started today as a CSR. Dropped her off at the skytrain for her first day of training. Hoping it all goes well.

So I just got called in for an interview, but unlike the rest of you who had their interviews downtown, I have mine in Burnaby under a company named "Integranuity." What's up with that? Sketch or no?

isn't that a marketing company? they said they are interviewing you for shaw? i don't think that company is a sketch. but at the same time i thought shaw does their own interview. i guess you can do some research about it

Well see what happens after the interview on monday. If I don't report back, you'll all know what company to avoid haha.
Posted via RS Mobile

haha we'll send a search team for ur body :P

that sounds a little sketch lol....good luck

its a marketing company dude, i had a interview with them before