OFFICIAL WIND Mobile Discussion Thread

[optiblue]

Originally Posted by Graeme S

Just came back from the states and was reminded of yet another reason I like wind. Cheap roaming.

20c/minute for calls
15c/text
OR
$5/mo
10c/min
5c/text

If you do a lot of travelling/spend lot of time in the States...it's a very good plan. Keep in mind this is coming from Rogers, where I was paying, if I remember correctly, 75c/minute and 45c/text. Which can add up if you call people a couple times "I'm here" or "come out".

You've remembered incorrectly. It's 75 cents a text and $2 per minute roaming with rogers. Don't even get me started.
Posted via RS Mobile

[Psykopathik]

this morning's speedtest.

[FerrariEnzo]

^^ DAMNIT.. i gotta get me a Note!!

[cdnav8r]

Originally Posted by Turbo E

this morning's speedtest.

So far my speeds have been pretty inconsistent. Not nearly as good as yours.

I also spoke with a Wind CSR for the first time today, this being about my voicemail. Seemed like he didn't know what was going on. At the end of the conversation, he told me it would be sent to the IT team and would take up to 3-5 days. Since I'm saving quite a bit on my monthly bill, I can take the trade off of a few days to fix, but I know typically Telus would have resolved my problem pretty quick.

[k3mps]

Hey guys so I have an update on my comparison between wind and rogers.
Like I said I borrowed my dads phone for a few days to see what the receptions like.
NOTE: this is on a Huawei U2801 phone. Definitely not the best but it does the job for a retired man.

So my phone is a BB9700 on Rogers just so we're clear.

I took both phones with me for 3 days and I've noticed that literally 75% of the places that I went, I was consistently getting 4-5 bars on wind while I was getting the same if not 1 or 2 bars less on my BB.

At le gf's in vancouver heights, I had 5 bars on both phones and call quality was fine.
I tested three calls and one of them was fuzzy and was somewhat hard to understand.
I had full bars on wind all the way boundary to DT.

In the PC underground parking lot, I completely lost signal on wind (wasn't too surprised) while having 2-3 bars on my BB.
When I got outside though, I still couldn't get a signal on wind. In fact I walked outside for a few minutes and the phone was still saying "connecting to network". It was only when I restarted the phone did it find a network.
Outside of PC, call quality was decent, a bit fuzzy at times but could definitely still make out what the other person was saying.

Inside PC, the wind phone had 2-3 bars and had no problems in any of the stores. My bb had 4-5 bars the whole time.
Both phones had 5 bars all along Robson, but I noticed that at the back of AE on Robson, the wind phone dropped to a single bar while my BB still held 5. But honestly... who cares lol.

Also had full bars on both phones from DT to Richmond via. Cambie / Oak bridge.
Call quality in Richmond was a bit iffy for me. Made a few calls, to my BB and my gf's BB (who's on Bell) and vice versa and found that one call was fuzzy while the other was just hard to hear because parts of the call were getting cut out.

Metro seemed to be fine; the wind phone had 3-5 bars while my BB was a bit better. The wind phone had signal pretty much everywhere except TNT.
Call quality was average at metro. I got a call from a friend who was DT and found it to be fine, with a slight bit of static noise in the middle of the convo.

I took the phone to school with me (Cap U) and found that outside the buildings, I consistently had 3 bars, however I had no connection at all in my classroom. My BB consistently held 4-5 bars.
For those that go to Cap, It was only in the classrooms, didn't check in the library or caf'.
I'm told that it's the same story at UBC, not sure about SFU.

Oh and as for Coquitlam, I'm around como lake and the connection at home is consistently 5 bars. Same story for my basement. Coquitlam center is a consistent 4-5 bars except sport chek, and I haven't gone east of the bridge there yet.

Overall, signal strength is pretty good, it's kept up with my Rogers BB for the most part

except when at school, underground lots, around big buildings or at the back of stores that we'll probably only go to once a month.

Again, this was done with a Huawei U2810, a cheap $50 phone. No idea what it's like with an S3 / Note / HTC / Wind Blackberry.
Results may be different if you have a superior wind phone which I guarentee you'll have.

Not ready to jump ship yet since 25% of my calls were either fuzzy or spotty and I haven't tested the phone in all the places I frequent.
I never got a dropped call which is a good sign.

Sorry for the super long post and probably poor grammar because I'm piss tired, but I hope this has helped some of you? Will update when I can / motivated enough to get up and go out lol.

Thanks for reading

[willystyle]

Originally Posted by k3mps

Hey guys so I have an update on my comparison between wind and rogers.
Like I said I borrowed my dads phone for a few days to see what the receptions like.
NOTE: this is on a Huawei U2801 phone. Definitely not the best but it does the job for a retired man.

So my phone is a BB9700 on Rogers just so we're clear.

I took both phones with me for 3 days and I've noticed that literally 75% of the places that I went, I was consistently getting 4-5 bars on wind while I was getting the same if not 1 or 2 bars less on my BB.

At le gf's in vancouver heights, I had 5 bars on both phones and call quality was fine.
I tested three calls and one of them was fuzzy and was somewhat hard to understand.
I had full bars on wind all the way boundary to DT.

In the PC underground parking lot, I completely lost signal on wind (wasn't too surprised) while having 2-3 bars on my BB.
When I got outside though, I still couldn't get a signal on wind. In fact I walked outside for a few minutes and the phone was still saying "connecting to network". It was only when I restarted the phone did it find a network.
Outside of PC, call quality was decent, a bit fuzzy at times but could definitely still make out what the other person was saying.

Inside PC, the wind phone had 2-3 bars and had no problems in any of the stores. My bb had 4-5 bars the whole time.
Both phones had 5 bars all along Robson, but I noticed that at the back of AE on Robson, the wind phone dropped to a single bar while my BB still held 5. But honestly... who cares lol.

Also had full bars on both phones from DT to Richmond via. Cambie / Oak bridge.
Call quality in Richmond was a bit iffy for me. Made a few calls, to my BB and my gf's BB (who's on Bell) and vice versa and found that one call was fuzzy while the other was just hard to hear because parts of the call were getting cut out.

Metro seemed to be fine; the wind phone had 3-5 bars while my BB was a bit better. The wind phone had signal pretty much everywhere except TNT.
Call quality was average at metro. I got a call from a friend who was DT and found it to be fine, with a slight bit of static noise in the middle of the convo.

I took the phone to school with me (Cap U) and found that outside the buildings, I consistently had 3 bars, however I had no connection at all in my classroom. My BB consistently held 4-5 bars.
For those that go to Cap, It was only in the classrooms, didn't check in the library or caf'.
I'm told that it's the same story at UBC, not sure about SFU.

Oh and as for Coquitlam, I'm around como lake and the connection at home is consistently 5 bars. Same story for my basement. Coquitlam center is a consistent 4-5 bars except sport chek, and I haven't gone east of the bridge there yet.

Overall, signal strength is pretty good, it's kept up with my Rogers BB for the most part

except when at school, underground lots, around big buildings or at the back of stores that we'll probably only go to once a month.

Again, this was done with a Huawei U2810, a cheap $50 phone. No idea what it's like with an S3 / Note / HTC / Wind Blackberry.
Results may be different if you have a superior wind phone which I guarentee you'll have.

Not ready to jump ship yet since 25% of my calls were either fuzzy or spotty and I haven't tested the phone in all the places I frequent.
I never got a dropped call which is a good sign.

Sorry for the super long post and probably poor grammar because I'm piss tired, but I hope this has helped some of you? Will update when I can / motivated enough to get up and go out lol.

Thanks for reading

I'd like to make a note that the reconnecting issues from the underground parking lot to ground level has more to do with your Huawei phone than WIND's network itself. Otherwise, your review is pretty spot on with info that is already known and posted. Good info, nonetheless.

[gamzerz]

Found some guy that used wind in my class at UBC and he said that usually in class he gets around 1-2 bars (he's using an lg optimus g2x). I think his classes are usually in or around Buchanan though. But another person who frequents the other side of campus (around the forestry building i think?) says that she usually has no service in her classes.

Maybe this is due to the cell tower being closer to buchanan? Since the tower is at the business building.

edit: the girl that gets no reception in class also uses an lg optimus g2x

[Graeme S]

Originally Posted by gamzerz

Found some guy that used wind in my class at UBC and he said that usually in class he gets around 1-2 bars (he's using an lg optimus g2x). I think his classes are usually in or around Buchanan though. But another person who frequents the other side of campus (around the forestry building i think?) says that she usually has no service in her classes.

Maybe this is due to the cell tower being closer to buchanan? Since the tower is at the business building.

edit: the girl that gets no reception in class also uses an lg optimus g2x

Probably, along with building density and all that jazz.

[strykn]

Originally Posted by Turbo E

this morning's speedtest.

How are you getting these speeds? The HSPA+ towers aren't even "online" yet

[willystyle]

I believe WIND is already HSPA+.

[wasabisashimi]

That is a very fast data speed, especially from wind. By the way I did a speedtest and it chewed up 21mb data usage. Is this normal? Speed on lte rogers s3 only gave me 4.2mps. Pretty low for lte wouldn't u think

[Psykopathik]

Originally Posted by wasabisashimi

That is a very fast data speed, especially from wind. By the way I did a speedtest and it chewed up 21mb data usage. Is this normal? Speed on lte rogers s3 only gave me 4.2mps. Pretty low for lte wouldn't u think

mind you this is NOT normal. i usually get 2-3 Mbps down. this one freaked me out. I have hit 8Mbps down on one other occasion.

[gamzerz]

Just signed up with wind today and i noticed on my way home from UBC, the area down part of 16th all the way to dunbar there was no service and then after a while it changed to roaming.

[Graeme S]

Originally Posted by gamzerz

Just signed up with wind today and i noticed on my way home from UBC, the area down part of 16th all the way to dunbar there was no service and then after a while it changed to roaming.

What phone have you got?

[gamzerz]

Originally Posted by Graeme S

What phone have you got?

Got the galaxy nexus from wind. Going to return it though just got it to test reception.

[yameen]

anyone's first bill $36? i'm confused.

i signed with them oct 12th and they are already asking me for a bill? i thought it was after the billing period and not paying before. it's like $31.xx + tax? anyways i'm gonna call them.

[Graeme S]

Originally Posted by yameen

anyone's first bill $36? i'm confused.

i signed with them oct 12th and they are already asking me for a bill? i thought it was after the billing period and not paying before. it's like $31.xx + tax? anyways i'm gonna call them.

Seems like a couple people have gotten this. Apparently it's first month only, not sure why. Prorated?

[CRS]

Originally Posted by yameen

anyone's first bill $36? i'm confused.

i signed with them oct 12th and they are already asking me for a bill? i thought it was after the billing period and not paying before. it's like $31.xx + tax? anyways i'm gonna call them.

Originally Posted by Graeme S

Seems like a couple people have gotten this. Apparently it's first month only, not sure why. Prorated?

Graeme's right.

Its prorated. If you wanted to verify it, look at the pdf of the bill. It'll show the billing date exceeding the regular month.

[-vancityguy-]

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[gamzerz]

You guys know anything about merging two post-paid accounts together? I wanted to put my line under my brother's account but he was busy so i just opened up a line myself. The girl working there wasn't sure if it's going to work so i was wondering if you guys have any experience with this type of stuff. Also, any thoughts on the nokia lumia 710? I don't have a wind phone yet but was thinking of waiting for newer phones to come out first so the current gen phones drop in price.

[-vancityguy-]

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[Graeme S]

Call back and/or file a complaint with the CRTC. That second helps a lot.

[-vancityguy-]

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[k3mps]

if you read their facebook page, half the comments are negative and most of them talk about the customer service

[-vancityguy-]

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