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Old 10-18-2012, 05:29 AM   #601
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customer service blows... bad. that being said if the service works for you it is still worth it as u probably would rarely have to call in. half my calls to rogers are in regard to negotiating etc.. but even with bill adjustments rogers reps can't instantly adjust it, don't know why wind cannot.
Lol even the girl who sold me my plan and phone said the customer service is quite bad, but if I needed anything don't hesitate to go back to her! $29 and okay reception makes me happy enough
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Old 10-18-2012, 06:39 AM   #602
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Old 10-18-2012, 04:25 PM   #603
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customer service blows... bad. that being said if the service works for you it is still worth it as u probably would rarely have to call in. half my calls to rogers are in regard to negotiating etc.. but even with bill adjustments rogers reps can't instantly adjust it, don't know why wind cannot.
It does, I'm still waiting for them to reset/fix my voicemail. If they can fix that, I don't see myself needing to call in for anything...so hoping I won't have to deal with CSRs too much more. Even Telus could fix something like that instantly as well.
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Old 10-20-2012, 08:59 AM   #604
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man my data has been spotty all morning. full bars but data keeps dying.
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Old 10-20-2012, 11:27 AM   #605
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i had no reception at H&M metro. and no bars/weak bars from knight street and 41st area on the bus.
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Old 10-20-2012, 05:44 PM   #606
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man my data has been spotty all morning. full bars but data keeps dying.
My data has been fine in Vancouver.

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i had no reception at H&M metro. and no bars/weak bars from knight street and 41st area on the bus.
You were probably on the basement floor (that's common). I'm usually fine in that area as well (Knight and 41st).
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Old 10-20-2012, 06:53 PM   #607
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i had no reception at H&M metro. and no bars/weak bars from knight street and 41st area on the bus.
wierd, i signed up my wind account at the store at metro and the first thing i did was walk around the mall and see if i loose reception anywhere.

the only area i lost reception was at tnt, but then i had no reception there with my iphone 4 when i was with telus.. everywhere else was fine inside

my data and reception was completely fine the whole day
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Old 10-21-2012, 01:05 AM   #608
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how's the network around bcit?
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Old 10-21-2012, 03:10 AM   #609
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Old 10-21-2012, 11:01 AM   #610
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^^

so you did end up returning after all, fuck Wind
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Old 10-21-2012, 12:01 PM   #611
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5th day with wind and so far receptions been on point for me, definitely worth the jump from my $70 from rogers
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Old 10-21-2012, 01:33 PM   #612
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Anyone have a wind phone i can borrow for a few weeks? Waiting for the next nexus to come out before i make a decision on what phone to get. Really bad timing to switch to wind right now as the new phones are coming out in a week or two and i don't have a phone to use right now Hopefully someone can give me a hand here haha
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Old 10-21-2012, 07:32 PM   #613
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Old 10-23-2012, 12:08 PM   #614
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Anyone have a wind phone i can borrow for a few weeks? Waiting for the next nexus to come out before i make a decision on what phone to get. Really bad timing to switch to wind right now as the new phones are coming out in a week or two and i don't have a phone to use right now Hopefully someone can give me a hand here haha
they have ghetto $50 phones at Wind and Mobi
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Old 10-23-2012, 03:00 PM   #615
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Or you can find super ghetto wind phones for like $10-20 on CL.
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Old 10-24-2012, 09:11 PM   #616
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i would, but they have no resale value whatsoever.
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Old 10-24-2012, 09:55 PM   #617
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How much for a wind sim card please ?
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Old 10-24-2012, 10:16 PM   #618
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$25 plus tax
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Old 10-25-2012, 03:28 PM   #619
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Damn my phone just went to sos mode out of the blue, couldn't make calls or texts but after when i restarted the phone low and behold it worked. Anyone know whats wrong?
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Old 10-25-2012, 05:02 PM   #620
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Damn my phone just went to sos mode out of the blue, couldn't make calls or texts but after when i restarted the phone low and behold it worked. Anyone know whats wrong?
custom rom? dirty sim card?
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Old 10-25-2012, 05:07 PM   #621
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Talked to someone at a wind store today. Note II is coming out on Nov 1! It'll be around the $800 range
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Old 10-25-2012, 05:14 PM   #622
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hot dam
$800?!
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Old 10-25-2012, 05:46 PM   #623
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Damn my phone just went to sos mode out of the blue, couldn't make calls or texts but after when i restarted the phone low and behold it worked. Anyone know whats wrong?
That's a common problem among WIND users that a simple reboot could fix.
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Old 10-25-2012, 06:40 PM   #624
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hot dam
$800?!
$650 everywhere else
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Old 10-26-2012, 10:21 AM   #625
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Gonna provide an updated regarding having my Samsung Nexus Phone fixed (under 1 year warranty)

- Originally said it would take 2 weeks
- Ended up taking 1 month
- Their maintenance and warranty division is contracted out to some cell phone fixing company in Toronto (I'm assuming phone goes back to Wind, they contact Samsung to see if they'll pay for it and then they send out the the 3rd party contractor)
- Paid an initial $10+tax for a loaner phone, $85 deposit to fix phone in case I was at fault. In the end they said I wasn't at fault and got the deposit back.

Overall I'm satisfied that they fixed the phone under warranty but not impressed regarding the time it took and the level of customer service (at HQ Robson/Thurlow store and on the phone)

You get what you pay for though and my plan trumps Robbers for sure.
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