It takes a while, a LONG while. I put my order in on Nov. 13. I got my box on Dec. 16 and mailed it back on the 23. They got my box Jan. 3 and on the 4th, it moved from step one to 2 and then by the end of the day to step 3. It's been on step 3 since and am waiting to get an email saying they mailed out the new one... gotta be patient is all I can say.

mine also still in step 1...
confirm received by apple on December 20th and yeah...

no, i already sent mine to them. got there on the 28 or 29

mine made it to apple on Jan.3rd still waiting.

Wooo! Waiting for the return email :)

^mine said product replacement pending since the 4th

Anyone get their replacement unit back?

got mine!!! 8gig silver lastest gen nano! ^^

just got double bumped from step one to 3 today

my replacement product is being shipped to me now. yay!

but on the repair status page, it shows a picture of the 1st gen ipod nano

does that mean im not getting the 6th gen? or did those who got the 6th gen also had a picture of the 1st gen on the repair status?

thanks

just got the email confirming that my replacement is also in the mail. I checked my repair status page and the picture on their is the picture of the ipod nano that I sent in, i mean to say the model and it has the serial number of the one i sent in so I don't think it has anything to do with the 6th generation replacement. Correct me if i'm wrong...

the picture shown is just what you sent in...

hell mine was black but it shows white.

also wanted to add that the email you get that confirms the replacement has been sent has the serial number of the new ipod nano listed in it. Just copy that and paste it into this link to find out what your getting and coverage details and what not...

https://selfsolve.apple.com/agreementWarrantyDynamic.do

^sweet! thanks, the new serial number is the 6th gen ipod!

*just got it in the mail, 6th gen is pretty awesome!

i just found out that i have another 1st gen ipod lying around, submitted the serial number online and i am eligible for the product replacement program

now i am waiting for the empty box!

woot, 2nd nano came today.

I now have 2x 8gb new gen nanos.

im expecting to get mine end of february since it took 2 months for some people.

got my email saying that they got it now

moved in to step 3 now...finally!

got my email too. But only step 2 :okay:

Quoted from RFD.

I really hope they aren't just refurbishing the 1st gens they have been receiving and then sending them back out with new batteries inside.

I've been stuck at Step 3 since January 9th.

I really wanted the upgrade to 6th gen too :okay:

ive onkly just got notified that mine was received by them -_-

I wonder where mine went. I may have threw it out when I moved out of my parents house....:okay:

Time to look for it...

fuuuu been stuck on step 3 since Jan 17.

Did anyone have to validate the purchase date for their sent in nano?

Step 3 Return

January 16, 2012: Product replacement pending

:fuuuuu: