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-   -   Robbers Retentions: Loyalty? (Rogers) (https://www.revscene.net/forums/491018-robbers-retentions-loyalty-rogers.html)

Acura604 08-09-2010 11:22 AM

JUST got off the phone with Rogers.

Got tired of paying $77-$79 (includes taxes) a month for:

200daytime minutes
125 txt messages sendable
unlimited evenings/weekends starting at 6pm
unlimited txt receiving
voicemail/caller ID
6gig data plan


Told the rep that I just couldn't justify spending that much on a cellular bill that I feel
am not getting the most out of (my average data usage per month was maybe 100mb).

So, he gave me this based on a 3yr renewal and wont' affect my hardware upg (so when the damn iphone4 is back in stock i can buy it).

200 daytime minutes
2500 txt messages sendable
unlimited evenings/weekends starting at 6pm
unlimited txt receiving
voicemail/caller ID
6gig data plan

$50.75 TAXES AND ALL FEES IN. per month.

so i took it... i didnt want to push my luck being a rogers customer for not even 2yrs yet.

**daytime mins are low but i'm never on my phone during the day.

Alpine50 08-09-2010 01:49 PM

^^^^^^ im goin to say the same thing my plans pissing me off, but im just goin to wait until i do my hardware upgrade

murd0c 08-09-2010 05:30 PM

I'm waiting on hold right now, I'm just going to say Telus is giving me a better deal so I want to cancel. Tell them the same plan on the prev page but say 500 daytime minutes and I hope I get it. Which I should I think. I'm new to this so I dunno lol

murd0c 08-09-2010 06:02 PM

Quote:

Originally Posted by xpl0sive (Post 7061091)
hey i got an offer from rogers today... they are willing to give me

300 anytime minutes
unlimited eve/weekend starting at 6
unlimited text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$65.08... is that a good deal or what? and yes i do need the 6gb of data and the unlimited texts

so I basicly got this plan except

450 anytime minutes
unlimited eve/weekend starting at 6
10000 text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$67.74

I'm paying $69 right now so I'm happy with that

SHARKY! 08-09-2010 06:29 PM

I got this today:
300 weekday/evening 6pm/unlimited weekends 17.50
6GB data 30.00
unlimited incoming credited
2500 text credited
callerID/voicemail credited
GRRF credited
10.00 monthly credit
= 42.00 flat w/ tax included.

Pretty decent mhm
Posted via RS Mobile

way2quik 08-11-2010 05:11 PM

Called today and got:
-200 day
-UL E/W @ 6
-UNC
-VP (CID, VM, 2500 txt)
-6GB data
-GRF
$50 (before taxes).

Before:
-250 day
-UL E/W @ 6
-r2r
-VP (CID, VM, 2500 outgoing text)
-SAF
$27 (before taxes).

Ikkaku 08-11-2010 11:32 PM

Looks decent I guess

tho the one above seems to be a bit better

ajax 08-12-2010 12:36 AM

I finally got a Blackberry and I wanna add bbm to my plan. I currently have the 2500 txt msg add-on to my plan and I only need bbm. What would be the best way to get it for the cheapest?

cctw 08-12-2010 12:59 AM

^i think its $15 just for the email and instant msging plan..that includes bbm..

if you dont want a data plan that is...
or the other alternative is to convince them do give you the $15 for 150mb or even the so called $10 flex rate plan...

usually bb i dont even go over 50mb a month...so yea

xpl0sive 08-12-2010 08:11 AM

Quote:

Originally Posted by murd0c (Post 7061639)
so I basicly got this plan except

450 anytime minutes
unlimited eve/weekend starting at 6
10000 text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$67.74

I'm paying $69 right now so I'm happy with that

well i called back after seeing that plan, and they didn't give me that exact thing, but they added unlimited incoming at no cost. so now I have

300 anytime minutes
unlimited eve/weekend starting at 6
unlimited incoming
unlimited text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$65.xx

MASTER_J 08-12-2010 08:18 AM

I called in a couple weeks ago, thought I post what i got.

200 minutes
unlimited eve/weekend at 6
unlimited network calling
unlimited incoming calls
500MB data
2500 text
caller id/voicemail

Including tax, its like 56 something....

murd0c 08-12-2010 10:57 AM

Quote:

Originally Posted by xpl0sive (Post 7065268)
well i called back after seeing that plan, and they didn't give me that exact thing, but they added unlimited incoming at no cost. so now I have

300 anytime minutes
unlimited eve/weekend starting at 6
unlimited incoming
unlimited text/picture/video messaging
visual voicemail/caller id
6GB of data
SAF waived
$65.xx

Nice I wish I would of thought of unlimited incomming.

noTirl 08-12-2010 11:31 AM

i got a new plan about a month ago
400 daytime
unlimited 6pm/weekend/network calling/texting
my5
valuepack

for 30.08+tax

saucywoman 08-12-2010 11:45 AM

so getting the new bb 9700 cause iphone still isn't avail and the 9700 is what I was orig thinking of.
getting 250 daytime,
6pm evenings/weekends
unlimited text/video/picture
call display, call id, who called, etc
1gb data
100 ld
62.58 +tax
9700 $99 +35 admin. Stupid admin fee can't be waived and she said that's the lowest she could offer

oh and I think she was giving me 2 months unlimited data

ajax 08-12-2010 12:07 PM

Quote:

Originally Posted by cctw (Post 7065105)
^i think its $15 just for the email and instant msging plan..that includes bbm..

if you dont want a data plan that is...
or the other alternative is to convince them do give you the $15 for 150mb or even the so called $10 flex rate plan...

usually bb i dont even go over 50mb a month...so yea

I know Telus has a $15 plan that includes unlimited texts, social networking and im'ing.
How do i convince Rogers for something similar or better?

murd0c 08-12-2010 02:47 PM

Quote:

Originally Posted by ajax (Post 7065542)
I know Telus has a $15 plan that includes unlimited texts, social networking and im'ing.
How do i convince Rogers for something similar or better?

play hard ball and say you want to cancel since Telus is offering you a better deal. Thats what I said and the guy said to me what if he matched it.

ajax 08-12-2010 03:13 PM

Quote:

Originally Posted by murd0c (Post 7065706)
play hard ball and say you want to cancel since Telus is offering you a better deal. Thats what I said and the guy said to me what if he matched it.

HA I just got told that they can't match it. Damn Rogers.

I'm fine with paying the $5 more as I have the $10 2500 text plan which I can cancel if they give me unlimited text/im/social network for $15.

!Yaminashi 08-12-2010 03:29 PM

I think it really depends on who you get/what you say. Whenever I've called in I'm always honest and when I want something I usually get it.
I think the key is to not ask for TOO much, I've always asked for one or two small things here and there

way2quik 08-12-2010 03:29 PM

Quote:

Originally Posted by Ikkaku (Post 7065017)
Looks decent I guess

tho the one above seems to be a bit better

I was hoping they give me an additional $5 credit. I was also hoping for my plan to be $50 after taxes, but meh.

Alpine50 08-12-2010 08:56 PM

Since I'm planning to do this retention thing soon who I'm I supposed to ask fir when I get through. I call push the number keys until I get to "changing plans" or what ever the option is and as soon as a rep picks up what do I ask for? To speak with the manager or to be transfered to retentions and then state my case from there and tell them what I want or believe is fair from me to have and so on?
Posted via RS Mobile

JLC 08-13-2010 12:11 PM

I just got off with Retentions and they gave me a plan I was happy with:

Voice:
200 daytime plus 100 bonus minutes = 300 total daytime minutes
Unlimited evenings and weekends - 6pm
unlimited incoming
unlimited rogers to rogers
Value pkg - 2500 txt messages, voice and CID
Govt. Regulatory Recovery Fee

Data:
6gb plan

All for $56.65 all taxes in

I've seen other people get the same thing for a couple dollars less, or a few more Long Distance perks for around the same price or even 50 more daytime minutes...but this was close enough and I'm very happy with it.

Oh but I did have to renew to a full 3 year plan...which doesnt bother me at all since I've been with rogers my entire life and will probably be with them the rest of my life

MarkyMark 08-13-2010 01:38 PM

How much time was left on your guys current plan before you resigned to another 3 year plan? After reading some peoples plans on here I feel like I'm getting screwed lol
Posted via RS Mobile

saucywoman 08-13-2010 02:03 PM

my contract was up in march 2011

rich80 08-13-2010 02:07 PM

Hey Everyone

Just thought i'd post up my Retention plan offer through Rogers

300 daytime minutes
unlimited evenining/weekends 5pm - 7am
unlimited incoming calls
free rogers to rogers calling
voicemail, caller-id, 2500 text msgs
6 gb data
Total before tax = 40.08 and after tax is $44.89

I'm upgrading to an iphone 4 but I cant find any stock.....if anyone can help me out getting one (if you work in a rogers or apple store) that would be awesome. I've been calling every few days to see if there is stock and i'm basically getting told they have no idea and could even take another month or two!!

xpl0sive 08-13-2010 02:08 PM

mine was up in AUG 2011


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