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-   -   Robbers Retentions: Loyalty? (Rogers) (https://www.revscene.net/forums/491018-robbers-retentions-loyalty-rogers.html)

cctw 08-13-2009 02:59 PM

so need some input

i got offered
$15 for 100 mins +150 bonus mins and 6pm evenings
$5 unlimited rogers to rogers
$10 retentions value pack
$25 500mb data
-$5 rogers to rogers credit
-$10 data credit
-$5 plan credit
so i'm paying $35 + saf + taxes = $47.45..wondering if i should pull the trigger or negotiate for more haha

Mugen EvOlutioN 08-13-2009 03:35 PM

my new plan

$20 bux a month


250 day time minutes

rogers to rogers free calling anytime

caller ID in

unlimited text msg + voice mail

unlimited minutes after 6pm and weekends

:thumbsup:

Speed2K 08-14-2009 09:03 AM

Quote:

Originally Posted by cctw (Post 6545690)
so need some input

i got offered
$15 for 100 mins +150 bonus mins and 6pm evenings
$5 unlimited rogers to rogers
$10 retentions value pack
$25 500mb data
-$5 rogers to rogers credit
-$10 data credit
-$5 plan credit
so i'm paying $35 + saf + taxes = $47.45..wondering if i should pull the trigger or negotiate for more haha

Includes data, I think it's pretty good.

-=SKYY=- 08-21-2009 08:18 PM

what hell am i doing wrong here??
i told rogers i wasn't happy my iphone 3g 8 gig battery is heating up and my battery last about 5 hours at idle. warranty just expired 1 week ago. they offered me a hardware upgrade 449 for the blackberry 8900 and 599 for the blackberry 9000

btw i am 1 year into my 3 year contract?

how do i get better results??

CRS 08-22-2009 06:24 AM

Go complain to apple.

Apple would likely deal with your issue and you'll be more successful with them.

Speed2K 08-22-2009 08:04 AM

Quote:

Originally Posted by -=SKYY=- (Post 6558307)
what hell am i doing wrong here??
i told rogers i wasn't happy my iphone 3g 8 gig battery is heating up and my battery last about 5 hours at idle. warranty just expired 1 week ago. they offered me a hardware upgrade 449 for the blackberry 8900 and 599 for the blackberry 9000

btw i am 1 year into my 3 year contract?

how do i get better results??

Did you talk to them before the warranty expired?

-=SKYY=- 08-23-2009 09:21 PM

Quote:

Originally Posted by Speed2K (Post 6558745)
Did you talk to them before the warranty expired?


nope.

!Yaminashi 08-24-2009 10:37 AM

Quote:

Originally Posted by -=SKYY=- (Post 6560509)
nope.

Kinda sounds like you're SOL. You should've brought the issue up with Apple before your warranty expired

stuff99 08-26-2009 09:07 PM

what do you guys think of my plan right now

$30 200 weekday minutes, unlimited after 6pm and weekends, call display and 500 text

TekDragon 08-26-2009 10:40 PM

Quote:

Originally Posted by stuff99 (Post 6565347)
what do you guys think of my plan right now

$30 200 weekday minutes, unlimited after 6pm and weekends, call display and 500 text

Right now, I'm doing 200 weekday, unlimited after 5 pm, call display, 250 text for $27.

Speed2K 08-27-2009 04:57 PM

^^^including saf, 911 + taxes?

Psykopathik 08-27-2009 05:47 PM

Quote:

Originally Posted by -=SKYY=- (Post 6558307)
what hell am i doing wrong here??
i told rogers i wasn't happy my iphone 3g 8 gig battery is heating up and my battery last about 5 hours at idle. warranty just expired 1 week ago. they offered me a hardware upgrade 449 for the blackberry 8900 and 599 for the blackberry 9000

btw i am 1 year into my 3 year contract?

how do i get better results??

try turning off push in email..

mickz 08-27-2009 06:56 PM

I'm feeling ripped off now after seeing some of your guys' plans = (

250 Daytime
Evening/Weekends @ 6pm
500mb Data
My5
Unlimited Sent/Received Texts
Call Display + $8
- $10 Credit
------------------------------
$43 + SAF + 911 + taxes

Lomac 08-27-2009 07:56 PM

Ooooo, sooo pissed off. Been trying to call Rogers for the past three days to get my plan changed (need to add more daytime minutes) and doing it via online's My Wireless Essentials is no help. Even going into the local Rogers stores I'm met with mere imbecile salespeople who claim they can't add in more daytime minutes without dumping my current plan and essentially bumping the final cost up by an extra $30/month for only 50 more daytime minutes. :eek:

Time for retentions. Roger's lack of customer service over the past few months has gotten me wanting to change carriers. :mad: The last two times I tried calling I was on hold for 45 minutes when both times the call got dropped. Strangely enough, the phone hadn't moved position to lose signal at all in that time. Sigh.

Speed2K 08-27-2009 11:07 PM

^^yeah, try retentions first. An easier thing to get might be Rogers 2 Rogers, can you live with that?

Lomac 08-27-2009 11:23 PM

Quote:

Originally Posted by Speed2K (Post 6567327)
^^yeah, try retentions first. An easier thing to get might be Rogers 2 Rogers, can you live with that?

Unfortunately, no. The girlfriend has a 250 area number, we talk a fair bit during the day time, and she just signed a contract with Bell. I don't feel like paying for two Rogers accounts right now... :lol

+Kardboard+ 08-27-2009 11:50 PM

Threaten to cancel, jump ship to Bell, buy a Pre, whatever. Then negotiate to your heart's (and her heart's!) delight.

Good luck, sir. May the Reception be with you.

Speed2K 08-28-2009 10:29 AM

Quote:

Originally Posted by Lomac (Post 6567351)
Unfortunately, no. The girlfriend has a 250 area number, we talk a fair bit during the day time, and she just signed a contract with Bell. I don't feel like paying for two Rogers accounts right now... :lol

Lol, than 50 more minutes is enough? You might try asking for 100 Cdn LD minutes.

mickz 08-28-2009 01:07 PM

Quote:

Originally Posted by Lomac (Post 6567351)
Unfortunately, no. The girlfriend has a 250 area number, we talk a fair bit during the day time, and she just signed a contract with Bell. I don't feel like paying for two Rogers accounts right now... :lol

Try to get them to throw in MY5 for you.

JHatta 08-28-2009 01:22 PM

I got a free blackberry and 6 Blackberry start up kits

wasabisashimi 08-28-2009 06:06 PM

Is the following any good? Its my first retention call.

59.82 including tax

250mins, Rogers to rogers, unlimited evening/weekend 6pm-7am. Caller Id, Voice mail, 2500 txt , 500MB data usage.

Take it or leave it?

Speed2K 08-28-2009 06:09 PM

^^^It includes data, I think it's okay!

CRS 08-29-2009 12:19 AM

Quote:

Originally Posted by Speed2K (Post 6566650)
^^^including saf, 911 + taxes?

Most likely including...

It would be a really odd number if it weren't.

Meowjin 08-31-2009 12:28 PM

so how did i get through with retentions i threatened to cancel and they told me go ahead?

I told them it would be cheaper if I canceled now, pay the 500, sell the iphone, and switch over to telus which was offering me an awesome deal at 45 (which they were) and I'd save around 2 grand after a 3 year term.

I'm getting raped right now. I'm paying 110 a month.

moomooCow 08-31-2009 02:22 PM

^ lol

The last time I called in ( to Fido ) I just said that Rogers has better plans than what I am on right now ( and I have been on Fido for like 4-5 years now ) and was wondering if they could give me anything better? I said that I'd prefer not to have to switch but if this is the most Fido can give me then I will.


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