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-   -   Robbers Retentions: Loyalty? (Rogers) (https://www.revscene.net/forums/491018-robbers-retentions-loyalty-rogers.html)

HonestTea 05-28-2012 01:12 PM

Quote:

Originally Posted by shenmecar (Post 7930634)
All the new contracts signed after Feb 2012 will be under the new cancellation rule. Which is 12.50 + the remaining balance on your phone.

So the guy is not lying, but he isnt telling you the whole story either.

What's the whole story?

!MiKrofT 05-28-2012 04:49 PM

Quote:

Originally Posted by HonestTea (Post 7930739)
What's the whole story?

Rogers device subsidies 101: Choose the option that

Long story short. If you get a subsidized phone from Rogers you will still have to pay if you cancel early. If you're using your own phone you and you want to cancel you only pay the $12.50 admin fee.

Not much difference really. Most users will get a subsidized phone if they sign a contract.

SoulCrusher 05-29-2012 10:13 AM

I just negotiated with Rogers yesterday and Im pretty happy with what I pulled off:

300 Weekday min
Evening & Weekends @ 6pm
My 10 Canadawide
Unlimited incoming
1 Gb data
Unlimited text/picture messaging
CID/Voicemail

$54.13 + HST

And I got the Galaxy Nexus for $50. This is a 36 month term.

wyuzz 05-29-2012 10:34 AM

^ not bad of a plan but since rogers been falling off lately with their customer service and prices im thinking of booting off to wind.

Speaking of cancellations, how does ecf work?

rich80 05-29-2012 10:50 AM

I have a really good plan I negotiated about 1.5 years ago and I'm wondering what does Rogers Retentions do with those "killer" plans (I have voice and data=$30 all in. Will they at least match the plan if I want to keep renewing it or am I looking at price jump?

HonestTea 05-29-2012 01:02 PM

I'm going to say price jump lol $30 for voice + data all in is a crazy plan!

TOS'd 05-29-2012 02:16 PM

How much data are we talking about?

rich80 05-29-2012 03:01 PM

6 GB

Guess I'll be looking at another provider when my contract is up if it jumps close to double what I'm paying now.

shenmecar 05-29-2012 06:47 PM

Quote:

Originally Posted by rich80 (Post 7931855)
6 GB

Guess I'll be looking at another provider when my contract is up if it jumps close to double what I'm paying now.

:ahwow:

BaoTurbo 05-29-2012 07:48 PM

Quote:

Originally Posted by !MiKrofT (Post 7930911)
Rogers device subsidies 101: Choose the option that

Long story short. If you get a subsidized phone from Rogers you will still have to pay if you cancel early. If you're using your own phone you and you want to cancel you only pay the $12.50 admin fee.

Not much difference really. Most users will get a subsidized phone if they sign a contract.

Basically they want to add another bs $12.50 on top of what your fee is for cancelling contract...?

JSALES 05-31-2012 01:22 PM

can anyone school me on what this LTE stuff is?

evil_jigglypuff 05-31-2012 02:12 PM

From what I heard, it's high speed data on your mobile devices that is even faster than what broadband carriers can provide on their home internet network.

Alatar 05-31-2012 05:04 PM

LTE (telecommunication) - Wikipedia, the free encyclopedia

Essentially, figure LTE speeds are capable of a theoretical 100Mbit/s downstream, 50Mbit/s upstream. Realistically, you're more likely to see ~30-40Mbit/s downstream, 15-20Mbit/s upstream.

3G/HSPA+ networks, most of them in civic areas will give you speeds of ~5-10Mbit/s downstream, .5-1Mbit/s upstream.

DanHibiki 05-31-2012 05:27 PM

I thought 4G was supposed to be the next level in mobile data?

shenmecar 05-31-2012 09:04 PM

Quote:

Originally Posted by DanHibiki (Post 7933987)
I thought 4G was supposed to be the next level in mobile data?

You must be referring to the "4G" that carriers are dubbing their phones, its actually not real 4G. In fact it is just HSPA+, an evolved version of HSPA which is 3G.

LTE is mobile broadband which can be considered 4G.

3klipze 06-04-2012 11:49 AM

rogers such fail.

They said i can upgrade 1 year prior to my contract expires(when the iphone 4S came out), I called today to reserve the sgs3 and they said i had to pay an early upgrade fee of 13$ per month for 9 month till my contract fully expires? WTF?

anyone had this issue with CS before? provide some feedback?

TOS'd 06-04-2012 11:53 AM

Quote:

Originally Posted by 3klipze (Post 7937226)
rogers such fail.

They said i can upgrade 1 year prior to my contract expires(when the iphone 4S came out), I called today to reserve the sgs3 and they said i had to pay an early upgrade fee of 13$ per month for 9 month till my contract fully expires? WTF?

anyone had this issue with CS before? provide some feedback?

Its because before you could upgrade after 2 years into your 3 year contract. Then they changed it to 2.5 years into. Now they changed it just recently, like mid May, to 3 years...

3klipze 06-04-2012 12:00 PM

^ They put a note onto my account for 6 month year upgrade ( all he can give me .. which is still retarded)

Anyone here with rogers planning on upgrading to sgs3 when it comes out?

TOS'd 06-04-2012 12:10 PM

Quote:

Originally Posted by 3klipze (Post 7937240)
^ They put a note onto my account for 6 month year upgrade ( all he can give me .. which is still retarded)

Anyone here with rogers planning on upgrading to sgs3 when it comes out?

Yup, the 6 month thing they offered you is like the "grace-period." Basically allowing you to do the old 30 month policy instead of the new 36 month policy.

3klipze 06-04-2012 12:25 PM

Quote:

Originally Posted by TOS'd (Post 7937247)
Yup, the 6 month thing they offered you is like the "grace-period." Basically allowing you to do the old 30 month policy instead of the new 36 month policy.

well online reservation says that i have to pay a 40$ reservation fee, does it mean i also have to pay the 35$ HUP AND 199$ ( if its 199$ ) for the phone? AND the 39$ early upgrade fee? .. fucking robbers

TOS'd 06-04-2012 12:40 PM

Early Upgrade Fee + Administration Fee(or was it called Activation Fee) + Phone Price + taxes

Your case it sounds like: $39 + $35 + $199 + taxes

I am unsure what the Reservation Fee is because I've never preordered/reserved a phone before.


Or call retentions? I was able to waive my Early Upgrade Fee as well as the Activation Fee.

kchan 06-04-2012 10:25 PM

Quote:

Originally Posted by TOS'd (Post 7937269)
Early Upgrade Fee + Administration Fee(or was it called Activation Fee) + Phone Price + taxes

Your case it sounds like: $39 + $35 + $199 + taxes

I am unsure what the Reservation Fee is because I've never preordered/reserved a phone before.


Or call retentions? I was able to waive my Early Upgrade Fee as well as the Activation Fee.

call retention they can waive the early upgrade fee, if the rep cant waive ALL of it, request for manager

just did that for my gf :ilied:

shenmecar 06-04-2012 11:58 PM

Quote:

Originally Posted by kchan (Post 7937882)
call retention they can waive the early upgrade fee, if the rep cant waive ALL of it, request for manager

just did that for my gf :ilied:

how far were you from the end of your contract? (or your gfs)

wyuzz 06-05-2012 11:53 AM

So after fifteen mins of waiting and another ten mins talking the retention department asking about cancelling my contract and porting my number to wind. Keep in mind I still have two more years to go in my three year contract, the rep then said I'd have to pay $500 to cancel. :suspicious::heckno:

!MiKrofT 06-05-2012 01:49 PM

Quote:

Originally Posted by wyuzz (Post 7938357)
So after fifteen mins of waiting and another ten mins talking the retention department asking about cancelling my contract and porting my number to wind. Keep in mind I still have two more years to go in my three year contract, the rep then said I'd have to pay $500 to cancel. :suspicious::heckno:

What were you expecting? Of course they're going to charge you an ECF with 2 years left on your contract.


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