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also, this is my retentions plan im getting as well 200 daytime mins unlimited incoming calls unlimited canada wide network calling early eve/wknds at 5 pm unlimited international texting iphone value pack(caller id, visual voicemail) 6gb data (auto switch to LTE) $50.02 plus tax |
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Posted via RS Mobile |
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I love their consistency! Here's part of the conversation. 1:44 PM Robbers: Hi, you’ve reached Robbers, how may I help you? 1:44 PM Me: Just have a couple quick question on early HUP 1:44 PM Robbers: Sure, how can I help? 1:44 PM Me: I hear there's a new incentive that just started regarding early HUP to iphone 5 1:45 PM Me: Something along the lines that if your early upgrade fee is under $100, that that fee will get waived if you are upgrading to the iphone 5? 1:45 PM Robbers: I'm sorry, there is no such incentive 1:45 PM Robbers: Where did you hear this? 1:46 PM Me: Heard from a friend who talked to retentions today. 1:46 PM Robbers: No, there is no such incentive, 100% 1:46 PM Robbers: and retention is not even open today Not open today? wtf |
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Posted via RS Mobile |
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you just have to be patient, know what you want and what other carriers are offering. you have to be persistant, yet not overly agressive. must be VERY polite and ive figured that you can usually get what you want (as long as it is reasonable) and if you dont, then tell them you will think about it and call back in a day or 2, but make sure you get an interaction id |
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just to back up the info i received, and somewhat contradict the retentions agent, i logged on to "myrogers" and checked my "upgrade eligibility" and checked every phone on the upgrade list. previous to today, it kept indicating that my early upgrade fee was $40. now it says "$0.00". just to be sure, i checked my gf's acct and she is still at $190.00 for her early upgrade fee. so you guys may want to check out ur acct to see if they have waived your early upgrade fees ( as long as you were at under $100) |
I cheked today and both my gf and I are at $40, won't mind $0 though :) |
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i cancelled my unlimted sms plan, saved about $10, i mostly use whatsapp now which uses data only. |
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I talked to Retention and the best they can do is $80 for Early Cancellation. I can sign up a new 3 yr contract and use my Fido Dollars towards the iPhone 5. I told them about Rogers waiving off the Early Hardware Upgrade fee (under $100) but Fido couldn't match it. :okay: |
Hey guys just wanted to give you guys an update. I was finally able to get a half descent rep I was able to get Unlimited talk/text 6 GB Data iPhone value pk 64.92 +tax I think im happy with that! Asked them to waive the $35 activation for me but they said they couldn't haha |
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^^ I could be wrong but I think they cancelled the whole Rogers pays/waives your early cancellation if you come from Fido thing a long time ago. I could be wrong though. |
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Just a heads up when you guys change your data plan make sure the person you are talking doesn't extend your data plan. Call rogers today and see if I can weave the upgrade fee for a new phone (I have 11 months left on my contract). The guy said they can't so I ask them how long till my contract ends. Apparently My contract ends next year July But My data contract doesn't end till 2015 since I just change to the 6GB super plan last month @@ So who ever upgrade my data plan put a contract in place........ Whatever going to end my contract next July anyways. The rep said even at that point I have pay $200 to cancel the data plan contract....... So if you are switching your data plan make sure they don't add that as a contract change...... |
Just called them too for my sisters plan, no budge. They offered me the current $73 - $5 and free CID/VM comes to $67 for everything + tax. Not sure if it's worth it |
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i renew my contract and signed two iphone 5 anyone know how i can view what place am i on in terms of waiting list? |
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