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-   -   Robbers Retentions: Loyalty? (Rogers) (https://www.revscene.net/forums/491018-robbers-retentions-loyalty-rogers.html)

True.True 03-28-2012 01:18 PM

im thinking of switching to bell. anyone know how the reception is??

this would be my plan btw:

2 lines

1250 shared mins
evenings after 6/weekends free
call id/voicemail
unlimited text/picture/video msging
6gb data

$105 + tax + $400 port credit per line($800 total)

Simplex123 03-28-2012 01:57 PM

Quote:

Originally Posted by willystyle (Post 7866696)
What's the best smartphone plan I can get with Rogers as a new customer?

Looking for something along the line of..

200 Daytime Min
Unlimited SMS/MMS
Unlimited local calling after 5 or 6pm
Call Display
1GB Data (preferably 6gb)

I got offered
300 min
Unlimited @ 6pm
my10 canada
unlimited txt picture video
1gb data
CID
VM
unlimited incoming
58.75

shenmecar 03-28-2012 04:26 PM

Rogers and Fido offering Mobilicity and Wind Mobile customers a $100 port in credit | MobileSyrup.com

So you think Rogers been losing customers to Wind/Mobilicity to such a great extent that they want to attract them back by offering a $100 port in credit? They should offer better retention plans (like the ones in the earlier pages of this thread) if they want to keep customers. Doubt this little promo would work for those who paid hundreds to get OUT of their Rogers contract to go to Wind/Mobi.

G-spec 03-28-2012 04:54 PM

^ $100 even that is pathetic when Mobilicity is offering up to $150 to port over from any of them....
I paid roughly $200 to rogers to get out of my contract been with Mobilicity for a while awesome! from over $90 a month 200 mins and 500mb lol, to $28 monthly unlimited....
It's game over for the big 3 dominating the market with everything but unlimited plans, unlimited is the future and as soon as they come to terms with it accept it and roll out their own unlimited plans it will be better for all of us, but obviously they're greedy and I guarantee all 3 of them have illegal price fixing shit going on between them behind the scenes.

the saves rep from Rogers tried to convince me to stay, I broke down every single argument she had to the point where she just gave up..
cherry on the cake was when i told her Mobilicity is killing you guys the way Fido was back in the day with their $40 unlimited and thats why you were forced to buy Fido, you wanted to hold off the unlimited plans as long as you could, but the greedy jig is up now...
now I just hope that Mobilicity doesn't sell out and sell the company to one of the big 3, bell telus or rogers
I also CANNOT wait until Mobilicity moves into the cable tv segment, paying fuckin $140 a month for Telus optik TV/home phone/internet is a ripoff

rien 03-28-2012 04:59 PM

Should I take this plan???

I was offered $52.35+6.40 = about ~60/month

200 mins
6PM w/e
1 gig data
my 10
unlimited sms/pic/video messaging
(essentially the 62.35 promo plan offered to the public BUT with a 10$ plan discount)

+VM/CID bundle with 50% promo it would be 6.40

--

I'm on a pretty cheap bb plan right now for 45/month...debating whether I should pay an extra $15 on my plan every month for more features + upgrade to an iphone. To early HUP, the rep said he would credit $45 (3 months) of early upgrade but not the admin upgrade fee of 35.

The retentions rep said to disregard what BS the regular csr's say about early upgrade restrictions because this department can bypass all of that, lol.


To sign with rogers for another 3 years...contract ends in December..

willystyle 03-28-2012 05:15 PM

Quote:

Originally Posted by G-spec (Post 7867262)
^ $100 even that is pathetic when Mobilicity is offering up to $150 to port over from any of them....
I paid roughly $200 to rogers to get out of my contract been with Mobilicity for a while awesome! from over $90 a month 200 mins and 500mb lol, to $28 monthly unlimited....
It's game over for the big 3 dominating the market with everything but unlimited plans, unlimited is the future and as soon as they come to terms with it accept it and roll out their own unlimited plans it will be better for all of us, but obviously they're greedy and I guarantee all 3 of them have illegal price fixing shit going on between them behind the scenes.

the saves rep from Rogers tried to convince me to stay, I broke down every single argument she had to the point where she just gave up..
cherry on the cake was when i told her Mobilicity is killing you guys the way Fido was back in the day with their $40 unlimited and thats why you were forced to buy Fido, you wanted to hold off the unlimited plans as long as you could, but the greedy jig is up now...
now I just hope that Mobilicity doesn't sell out and sell the company to one of the big 3, bell telus or rogers
I also CANNOT wait until Mobilicity moves into the cable tv segment, paying fuckin $140 a month for Telus optik TV/home phone/internet is a ripoff

Where did you read that Mobilicity is getting into the Cable industry?

Alatar 03-28-2012 05:28 PM

Quote:

Originally Posted by True.True (Post 7867087)
im thinking of switching to bell. anyone know how the reception is??

this would be my plan btw:

2 lines

1250 shared mins
evenings after 6/weekends free
call id/voicemail
unlimited text/picture/video msging
6gb data

$105 + tax + $400 port credit per line($800 total)

Reception's fine. I'm on Virginmobile at the moment which is the exact same network. No issues, no dropped or failed calls.

G-spec 03-29-2012 08:12 AM

Quote:

Originally Posted by willystyle (Post 7867296)
Where did you read that Mobilicity is getting into the Cable industry?

didn't read that anywhere, just a combination of hope and a little bit of common sense, lol
but for real though, I mean if I was on the Mobilicity board of directors I'd make sure this thought was at least already on the table especially the way they're expanding right now..
good businesses are always looking at least 5-10 years ahead, and I think that's what's in their future

Rogers is getting into banking for fcks sake, these 3 big assholes have already gotten too big, someone needs to shake the shit up, I had high hopes for Fido back in the day but they sold out

Psykopathik 03-29-2012 09:28 AM

LOL@ ROgers!

even if I roam on Mobilicity occasionally, i still pay less for unlimited everything! no roaming needed, only $25/month tax in. no contract, no cancellation fees, no system access fees.

man some of you guys have money to burn!

ninjai123 03-29-2012 10:22 AM

but even though mobilicity network still is not the best only good for certain area and the data is not as great as well...

dasuperstar 03-29-2012 10:26 AM

Quote:

Originally Posted by shenmecar (Post 7867240)
Rogers and Fido offering Mobilicity and Wind Mobile customers a $100 port in credit | MobileSyrup.com

So you think Rogers been losing customers to Wind/Mobilicity to such a great extent that they want to attract them back by offering a $100 port in credit? They should offer better retention plans (like the ones in the earlier pages of this thread) if they want to keep customers. Doubt this little promo would work for those who paid hundreds to get OUT of their Rogers contract to go to Wind/Mobi.

New customers as well.... and yes rogers has 1gb of data.... I do have 3 exchange and one of them is corporate and I cant even break a gb (I'm receiving 50 average email per day) ...just ask them they will add it for you :)

dasuperstar 03-29-2012 10:31 AM

Quote:

Originally Posted by G-spec (Post 7868134)
didn't read that anywhere, just a combination of hope and a little bit of common sense, lol
but for real though, I mean if I was on the Mobilicity board of directors I'd make sure this thought was at least already on the table especially the way they're expanding right now..
good businesses are always looking at least 5-10 years ahead, and I think that's what's in their future

Rogers is getting into banking for fcks sake, these 3 big assholes have already gotten too big, someone needs to shake the shit up, I had high hopes for Fido back in the day but they sold out

In study it will take 5 years for a new provider/new player to get in the game - just to even out not even so (do you think the big 3 wont make a move?). That's why owners just tend to sell their company coz they know they're so late in the game.... their goal is not to compete with big 3 but to make MONEY....sell and INVEST again :showbutt:

dasuperstar 03-29-2012 10:47 AM

Quote:

Originally Posted by ninjai123 (Post 7868217)
but even though mobilicity network still is not the best only good for certain area and the data is not as great as well...

Lets be realistic.... rogers is still the best (Superior Network) :)

willystyle 03-29-2012 07:39 PM

Quote:

Originally Posted by G-spec (Post 7868134)
didn't read that anywhere, just a combination of hope and a little bit of common sense, lol
but for real though, I mean if I was on the Mobilicity board of directors I'd make sure this thought was at least already on the table especially the way they're expanding right now..
good businesses are always looking at least 5-10 years ahead, and I think that's what's in their future

Rogers is getting into banking for fcks sake, these 3 big assholes have already gotten too big, someone needs to shake the shit up, I had high hopes for Fido back in the day but they sold out

Mobilicity is not in it for the long run, they will either merge with a new entrant, or be sold off to the big 3 when they can.

ninjai123 03-29-2012 08:40 PM

Quote:

Originally Posted by Plush (Post 7868242)
Lets be realistic.... rogers is still the best (Superior Network) :)

Indeed and for those who's getting drop call and got tag by rogers, they are making phone calls and offering customer free wifi calling feature along with a free blackberry options are 9300 or 9790 only if you are lucky enough that is lol

Jas29 03-29-2012 11:19 PM

Quote:

Originally Posted by ninjai123 (Post 7868846)
Indeed and for those who's getting drop call and got tag by rogers, they are making phone calls and offering customer free wifi calling feature along with a free blackberry options are 9300 or 9790 only if you are lucky enough that is lol

i've been getting the calls but haven't been answering them... try calling them back tom

yot065 03-30-2012 07:15 AM

Lol i recently got a retentions plan off rogers

for 50.72 + plus, govt' reg fee waived

200 mins
1GB data
MY10
unlmtd calling after 6pm
unlmtd txt/video/pic msg
the 12 dollar value pack (voice mail, caller id etc etc)

Psykopathik 03-30-2012 07:35 AM

Quote:

Originally Posted by Plush (Post 7868242)
Lets be realistic.... rogers is still the best (Superior Network) :)

of course. I don't need premium service tho. my phone works everywhere i need and its not mission critical to me. the actual phone function on my Android is the LEAST used function.

wasabisashimi 03-30-2012 09:21 AM

I dont really think Rogers care about losing customers, they haven't change since. Actually, their retention has gotten tighter than ever for negotiation. Too bad i am locked on a contract atm.

Cassijon 04-01-2012 08:59 AM

my gf broke her sony experia and the only thing holding her screen together was her screen protector.

called retentions and askd them what they could do for her since she is still under contrac for 18 months.

the rep i talked to was so nice, she waived the early upgrade fee of $260 and the $35 activation fee my gf would have had to pay, and gave her a new white iphone 4 8 gb for $99.00 plus tax with a $50 rebate, so only $49!

had to resign the 3 yr contract but that was fine since shes already on a good retentions plan

200 mins
unl eve/wknds at 6pm
my 10 canada wide
ulimited texts
visual voicemail
call/name display
1gb data
no grrf

$ 40.39 plus tax

see.lai 04-01-2012 10:27 AM

How do you get such good contracts with Rogers..
Mines $50.50
200 mins
unlimited after 6
unlimited text
voicemail caller id etc
500mb data

dasuperstar 04-01-2012 11:45 AM

Just got off with retention and again they impress and make me happy .

I did an early upgrade (Got an iphone 4 a year ago). They Offer me $110 credit + free 1 month for all my lines to offset the remaining balance of early upgrade fee . So now I will be paying $159ish for the Iphone 4s. They also add 500mb LTE Data for $15.

Now my mom's line cost $40 and it includes the following:

- 250 Min
- Unli Starts 5pm with unli weekends
- My 5
- Call Display With Name Display1
- Visual Voicemail Plus
- 100 US & International text messages2
- 500mb LTE

What do you guys think?


Rogers never fails to help me

wyuzz 04-02-2012 10:45 AM

Quote:

Originally Posted by Cassijon (Post 7871258)
my gf broke her sony experia and the only thing holding her screen together was her screen protector.

called retentions and askd them what they could do for her since she is still under contrac for 18 months.

the rep i talked to was so nice, she waived the early upgrade fee of $260 and the $35 activation fee my gf would have had to pay, and gave her a new white iphone 4 8 gb for $99.00 plus tax with a $50 rebate, so only $49!

had to resign the 3 yr contract but that was fine since shes already on a good retentions plan

200 mins
unl eve/wknds at 6pm
my 10 canada wide
ulimited texts
visual voicemail
call/name display
1gb data
no grrf

$ 40.39 plus tax

Quote:

Originally Posted by Plush (Post 7871388)
Just got off with retention and again they impress and make me happy .

I did an early upgrade (Got an iphone 4 a year ago). They Offer me $110 credit + free 1 month for all my lines to offset the remaining balance of early upgrade fee . So now I will be paying $159ish for the Iphone 4s. They also add 500mb LTE Data for $15.

Now my mom's line cost $40 and it includes the following:

- 250 Min
- Unli Starts 5pm with unli weekends
- My 5
- Call Display With Name Display1
- Visual Voicemail Plus
- 100 US & International text messages2
- 500mb LTE

What do you guys think?


Rogers never fails to help me

Wow how are you guys getting such good deals from retentions? Im seriously thinking of just taking the bite and pay the cancellation fees and port over to either wind or mobilicty but im haven't made my decision yet.

My current plan is:

$53.xx

250 daytime minutes
unlimited after 6pm/weekends
2500 texts
150mb data
caller id

Any suggestions?

Cassijon 04-02-2012 11:04 AM

Quote:

Originally Posted by wyuzz (Post 7872435)
Wow how are you guys getting such good deals from retentions? Im seriously thinking of just taking the bite and pay the cancellation fees and port over to either wind or mobilicty but im haven't made my decision yet.

My current plan is:

$53.xx

250 daytime minutes
unlimited after 6pm/weekends
2500 texts
150mb data
caller id

Any suggestions?

honestly,

there are 2 things.

1. luck of the draw. some agents love to help. some are just dicks. it may sometimes take a few calls to get someone that is good.

2. be nice to the agents. be assertive, not agressive. it also doesnt hurt to play the "poor me" card. there are some good stories u can tell them that will sometimes get the agent to be more willing to help ie: "i just lost my job", " my wife/gf and I just had a baby, and with her income not being as high as before due to maternity leave, and raising a baby, we would like to reduce our monthly costs"

with those excuses/stories/lies (as some ppl will like to call them), you have to precede them with "with all these new carriers and their low monthly costs, i was thinking of porting over to someone else, but i do like rogers and the service you provide... are you able to work something out for me..."

good luck.

hotjoint 04-02-2012 11:10 AM

Quote:

Originally Posted by wyuzz (Post 7872435)
Wow how are you guys getting such good deals from retentions? Im seriously thinking of just taking the bite and pay the cancellation fees and port over to either wind or mobilicty but im haven't made my decision yet.

My current plan is:

$53.xx

250 daytime minutes
unlimited after 6pm/weekends
2500 texts
150mb data
caller id

Any suggestions?

You can get this and pay less

$17.50 - EPP Plan 200 daytime minutes, unlimited after 6pm/weekends
$10 - 100mb flex plan
$10.49 value pack, unlimited mms within canada, caller id, visual voicemail, ringbacks. This pack is usually $20.89 but they're having a 50% off promo for this value pack for as long as you have it
$2.35 - GRF
You'll be paying 45.18 after taxes

not sure if it makes a difference to you saving $8


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